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Frequently Asked Questions
1. What kind of stone materials do you provide?
We offer a wide range of natural and artificial stones, including Granite, Marble, Quartz, Limestone, Onyx, and more.
2. How do you guarantee product quality?
We provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest standards.
3. Can the countertops be customized?
Yes, we specialize in customization. You can customize the size, color, material, and edge processing (such as Bullnose, Pencil, or Shark Nose edges).
4. What are your accepted delivery and payment terms?
We accept delivery terms like FOB, CFR, CIF, and EXW. Accepted payment methods include T/T, L/C, MoneyGram, Credit Card, PayPal, and Western Union in multiple currencies (USD, EUR, GBP, CNY).
5. What type of packaging is used for shipping?
Products are securely packed in professional wood boxes or customized packaging based on your specific requirements to prevent damage during transport.
6. What is the typical lead time and origin of the products?
Our products originate from China. The lead time varies based on the order scale and customization details, supported by our large team of over 100 professionals.