Frequently Asked Questions
Are you a trading company or a factory?
We are a factory covering 20,000 square meters. You are welcome to visit our facility and our exhibition booths during major industry events.
Do you have a showroom?
Yes, we have a dedicated showroom building covering 4,000 square meters where many of our items are on display.
Do you offer samples and what are the charges?
We can offer samples for a fee. If you place an order for a full container in the future, the sample fee will be returned to you.
Do you provide customized product services?
Yes, customization is available. You can send your design pictures and detailed information, and our professional designers will work to create the sample you want.
What is your minimum order quantity (MOQ)?
Our minimum order is 5 sets per item.
What are your payment terms and warranty?
We require a 30% deposit for standard products and a 50% deposit for custom orders, with the balance paid before shipment. We provide a 1-year warranty on the product frame.